Privacy Policy

Tutarex ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, process, and safeguard your information when you use our financial platform and investment indicator services available at cbecid.com.

This policy applies to all users of our platform, whether you're browsing our content, using our analytical tools, or engaging with our educational resources about investment indicators and market analysis.

We collect several types of information to provide and improve our services:

We collect this information through various means including direct input from users, automated collection through our platform, and legitimate third-party sources when necessary for service provision.

Your information helps us deliver personalized and effective financial analysis services. We use your data for:

• Providing access to investment indicators and market analysis tools
• Customizing your user experience based on your preferences and usage patterns
• Sending educational content and platform updates you've subscribed to receive
• Responding to your inquiries and providing customer support
• Improving our platform functionality and developing new features
• Ensuring platform security and preventing unauthorized access
• Complying with legal obligations and regulatory requirements in the UAE

We process your personal data only when we have a lawful basis to do so, including your consent, contractual necessity, legal compliance, or legitimate business interests.

We maintain strict controls over how your information is shared. We may share your personal data only in these specific circumstances:

• Service Providers: Trusted third-party companies that help us operate our platform, such as hosting services, analytics providers, and email communication tools
• Legal Compliance: When required by law, regulation, or valid legal process in the UAE or other applicable jurisdictions
• Business Transfers: In connection with any merger, sale of assets, or other business transaction, subject to confidentiality obligations
• Consent: When you have explicitly agreed to such sharing for specific purposes

We never sell your personal information to third parties for marketing purposes. All service providers are bound by strict confidentiality agreements and are required to implement appropriate security measures.

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls ensuring only authorized personnel can access personal data
• Secure data centers with physical and environmental protections
• Regular backup procedures and disaster recovery planning
• Employee training on data protection and privacy best practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to improve our protective measures.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Our retention periods vary based on data type:

• Account Information: Retained while your account is active and for up to 7 years after closure for regulatory compliance
• Usage Data: Typically retained for 2-3 years for analytics and platform improvement purposes
• Communication Records: Kept for 5 years to maintain service quality and resolve potential disputes
• Technical Logs: Usually deleted after 12 months unless needed for security investigations

When we no longer need your personal information, we securely delete or anonymize it. You can request earlier deletion of your data, subject to any legal or regulatory requirements that may require us to retain certain information.

Our platform operates globally, and your personal information may be transferred to and processed in countries other than the UAE. When we transfer your data internationally, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions recognizing equivalent privacy protection levels
• Binding corporate rules for transfers within our organization
• Your explicit consent for specific transfer purposes

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand user behavior, remember your preferences, and provide personalized content.

• Essential Cookies: Required for basic platform functionality and cannot be disabled
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and customization choices
• Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness

You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We respect your choices and provide clear information about our cookie usage.

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will:

• Notify you via email if you have an active account with us
• Display prominent notices on our platform
• Update the "last modified" date at the top of this policy
• Provide additional notice for material changes that affect your rights

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.